Overview
• Operator: Flysafair
• Aircraft Model: Boeing 737-800
• Registration: ZS-SJV
• Flight Number: FA-711
• Route: George (GRJ) to Johannesburg (JNB), South Africa
• Date: 29 January 2025
• Occupants: Unspecified
• Nature of Incident: Captain incapacitated mid-flight
Incident Summary
Flysafair flight FA-711, operated by a Boeing 737-800 (ZS-SJV), was in the latter stages of its journey from George to Johannesburg when the captain began to feel unwell. In response, the first officer assumed full control of the aircraft, following standard operating procedures for incapacitated flight crew.
Upon recognising the situation, the first officer requested priority handling from ATC and inquired if any qualified pilots were among the passengers to assist with operational support. A pilot on board volunteered and assisted in reading checklists, though all flight controls remained under the first officer’s command.
The aircraft descended and proceeded for a safe landing on Johannesburg’s runway 03R. Emergency medical personnel were awaiting the aircraft upon arrival to provide immediate assistance to the captain. The aircraft was subsequently towed to the apron for standard post-incident procedures.
Sequence of Events
Mid-Flight Incident
• The flight was nearing Johannesburg when the captain reported feeling unwell.
• The first officer assumed full control and followed protocol for an incapacitated crew member.
• ATC was notified, and the flight was given priority clearance for landing.
Pilot Assistance & Checklist Management
• The first officer requested assistance from qualified pilots among the passengers.
• A licensed pilot volunteered and assisted in reading checklists but did not assume flying duties.
Descent & Landing
• The first officer conducted a stabilised descent and approach into Johannesburg’s runway 03R.
• The aircraft landed safely, and emergency services were on standby.
• The captain was immediately attended to by medical personnel.
• The aircraft was towed to the apron for further inspection.
Airline Statement & Response
Flysafair confirmed that the captain experienced health issues mid-flight and appropriately delegated command to the first officer, who safely landed the aircraft. The airline commended the crew’s professionalism and the passenger pilot’s assistance.
Analysis & Preventative Measures
Possible Causes of Crew Incapacitation
• Medical emergency (e.g., dehydration, heart condition, stroke symptoms).
• Fatigue or stress-related illness.
• Undiagnosed underlying health condition.
Industry Best Practices
• Medical screenings for pilots should be reinforced to detect potential health risks.
• Recurrent emergency training should include crew incapacitation scenarios.
• Standard protocol compliance, as demonstrated by the first officer, ensures a safe outcome in such situations.
Disclaimer
This report is based on available information as of 11 February 2025. While every effort has been made to ensure accuracy, the completeness of the details cannot be guaranteed. If you are the rightful owner of any referenced materials and wish them removed, please email takedown@cockpitking.com.
